This week, Uniphore, a startup backed by former executive chairman and CEO of Cisco John Chambers, announced it has acquired U.K.-based voice, screen, and metadata capturing company Red Box. The acquisition enabled Uniphore to add Red Box’s capturing capabilities to its conversational artificial intelligence (AI) platform.
Cloud computing has impacted almost every part of the IT stack. Applications are built with composability in mind, compute has been disaggregated to improve agility, and security has evolved into a cloud-centric, AI-driven industry.
The world is more connected than ever thanks to the proliferation of Internet of Things (IoT), connected edge computing devices and the technology that facilitates communication between devices.
Additionally, the term Industrial Internet of Things (IIoT) is used to describe devices and sensors in manufacturing and industrial processes. Then there’s operational technology (OT), a specific category of hardware and software that controls the performance of physical devices.
DigiCert this week launched a comprehensive digital trust solution that unifies certificate authority (CA), certificate management and public key infrastructure (PKI) services. Trust Lifecycle Manager, now available as part of the DigiCert ONE platform, is a major product launch that was years in the making.
In a post-pandemic world, organizations are dealing with various challenges and strategic imperatives, whether it’s improving the customer experience (CX), boosting operational efficiencies, or automating business processes. These needs are driving investments in communications, collaboration, and contact center tools.