Category: Syndicated

Conversational AI provider Uniphore acquires Hexagone for behavioral analytics

Conversational artificial intelligence provider Uniphore Technologies Inc. today announced it has acquired France-based Hexagone.

For those not familiar with Hexagone, the company brings together voice, video and text-based data to provide AI-based insights to help companies understand human behavior and sentiment. This adds to the emotion detection capabilities Uniphore gained with the 2021 acquisition of Emotion Research Labs. As part of the acquisition, Hexagone founder and Chief Executive Camille Srour and his team of data scientists have joined Uniphore.

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Conversational AI provider Uniphore acquires Hexagone for behavioral analytics

Lessons Learned From the Top Cloud Outages of 2022

The cloud has become an important component of almost every organization’s business strategy. Companies rely on cloud computing to power modern applications and SaaS-based services to enable critical business functions. While most of the cloud providers have invested heavily in resilient operations, outages still occur from time to time.

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Lessons Learned From the Top Cloud Outages of 2022

Security and networking highlight innovation at Cisco Live EMEA

Cisco Systems Inc. is now at the center of a massive number of changes in the workplace from hybrid work, geopolitical issues and a continued acceleration to the cloud. I was curious as to see what Cisco had in store for its European customers — especially as the European version of Cisco Live gets underway this week in Amsterdam.

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Security and networking highlight innovation at Cisco Live EMEA

Sustainability and Webex Meet at Cisco Live EMEA 2023

Cisco Live EMEA returns to an in-person format for the first time since early 2019. At the Amsterdam event, Cisco announced some Webex innovations to help companies achieve their sustainability goals. While sustainability is a big issue across the globe, Europe provides an excellent location for the announcements as the European Union (EU) has led the world in this area.

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Sustainability and Webex Meet at Cisco Live EMEA 2023

Uniphore buys Red Box to Extend Its Conversational AI Platform

This week, Uniphore, a startup backed by former executive chairman and CEO of Cisco John Chambers, announced it has acquired U.K.-based voice, screen, and metadata capturing company Red Box. The acquisition enabled Uniphore to add Red Box’s capturing capabilities to its conversational artificial intelligence (AI) platform.

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Uniphore buys Red Box to Extend Its Conversational AI Platform