Contact-center-as-a-service leader NiCE Ltd. is holding its analyst event in Vienna, Austria, this week, and it’s the first one with Scott Russell as captain of the Starship NiCE. The chief executive isn’t the only new leader, as Michelle Cooper is now running marketing and Jeff Comstock takes over as the president of products and technology. Russell, Cooper and Comstock all succeeded some of the longest-tenured and successful executives in communications as Barak Eilam, Einat Weiss and Barry Cooper respectively, all stepped down within the last year.