Major League Baseball (MLB) has a rich history as the oldest major professional sports league in the world, with a massive following of 175 million fans in the U.S. and millions more worldwide. MLB boasts 100 million tickets sold annually, a strong social media presence, and 11 billion minutes streamed on MLB TV each year. In 2000, MLB centralized its digital rights, creating a unique structure compared to other sports leagues.

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Why MLB turned to Adobe to Revolutionize Fan Personalization

At Enterprise Connect 2023, Cisco introduced several artificial intelligence (AI)-powered Webex capabilities designed specifically for hybrid work. Chief among them are smart lighting and smart backgrounds for Webex meetings, improved video resolution when bandwidth degrades on one side, and improved camera tracking in a meeting space during a hybrid meeting.

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Cisco Loads Webex With AI Features

It’s that time of year again. Spring has sprung which means it’s time for Enterprise Connect. One of the highlights of the show is the flurry of vendor announcements as each company looks to one up the other. Given the hype around ChatGPT, one would expect that most of the news to revolve around artificial intelligence (AI).

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RingCentral AI-Infused Sales Tool Highlights Enterprise Connect Announcements

There is no technology industry more mature than communications. Businesses have been purchasing communication services for over a century but despite the maturity of the market, companies still struggle when managing their systems.

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IT Leaders Are Struggling to Create Consistent User Experiences in Communications