There is no technology industry more mature than communications. Businesses have been purchasing communication services for over a century but despite the maturity of the market, companies still struggle when managing their systems.
Category: From: No Jitter
Last Friday, cloud communications provider 8×8, held an event at Nasdaq’s headquarters in New York City’s Times Square. The company used the event to launch several AI centric product enhancements, but more importantly, 8×8 announced a pivot in strategy.
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8×8 Highlights a Pivot In Strategy at Nasdaq Event
In today’s digital world, retailers face many challenges when it comes to disconnected systems and siloed data. Perhaps more than any other industry, retailers are continually looking for the “next big thing” that can help them get a leg up on the competition. It’s widely accepted today that customer experience is the top brand differentiator, and many experiences are enabled by good quality network connectivity.
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Verizon Offers Retailers a Road Map for Understanding 5G
This week, RingCentral and Amazon Web Service (AWS) announced a strategic agreement where the latter will offer RingCentral MVP and RingCentral Contact Center to its customers. This adds to the long list of partnerships that RingCentral has, but AWS is the first cloud communications provider to take a bite from the RingCentral apple.
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Amazon Web Services and RingCentral Tag Team in Cloud Communications
This week, after months of speculation, Avaya announced its long awaited financial restructuring plans. The company has entered into a Restructuring Support Agreement (RSA) with 90% of the Company’s secured lenders. The company’s press release adds, “To efficiently implement the Financial Restructuring, Avaya and all of its U.S. subsidiaries today filed voluntary prepackaged Chapter 11 cases in the U.S. Bankruptcy Court for the Southern District of Texas.”