This week the ISE event kicks off in Barcelona. This is the first major communications-centric show of the year where the vendor community gets to show off their latest and greatest technology. At the event, HP announced a complete Microsoft Teams Room solution that brings together HP compute as well as endpoints from Poly.

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At ISE, Poly | HP Announces an End-to-End Teams Room Solution

Organizations are investing more in privacy because they view it as a critical business priority, but there’s a major disconnect between consumer expectations and how organizations are actually handling data.

That’s according to Cisco Systems Inc.’s newest 2023 Data Privacy Benchmark Study, which also revealed that customers believe companies can do more, especially when using artificial intelligence with their personal data.

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Cisco: Companies spend more on privacy but still don’t handle data well

For years now, we analysts have been fed a steady diet of “UCaaS and CCaaS must come together.” Conceptually, it makes sense, as the communications channels are across both product areas are the same, thus enabling companies to create seamless workflows that span both customer and employee interactions. While that concept makes sense in the abstract, I’ve had a hard time finding good actual customer examples of the value integrated UCaaS and CCaaS provide, outside of having a “single throat to choke” or providing purchase order simplicity.

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8×8 Customer Examples Highlight the Value of UCaaS – CCaaS Integration

The world is more connected than ever thanks to the proliferation of Internet of Things (IoT), connected edge computing devices and the technology that facilitates communication between devices.

Additionally, the term Industrial Internet of Things (IIoT) is used to describe devices and sensors in manufacturing and industrial processes. Then there’s operational technology (OT), a specific category of hardware and software that controls the performance of physical devices.

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Zscaler Works to Secure a Connected World

Today, Mitel announced it has entered exclusive negotiations to acquire the Unify Unified Communications and Collaboration (UCC) and Communications and Collaboration Services (CCS) businesses from France-based system integrator Atos.

The wording (“entered exclusive negotiations”) may seem strange but that’s consistent with the terminology typically used in French business announcements. If Atos had been a US company, it would have been stated “entered a definitive agreement…”, which is what people in the US are more accustomed to. The deal is expected to close in the second half of 2023 following the customary closing conditions and regulatory approvals.

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Mitel to Acquire Unify from Atos