Amazon Web Services Inc. made several announcements at the CES consumer electronics show last week regarding partnerships in the automotive industry that are aimed at furthering the rise of software-defined vehicles. Building and delivering cars is increasingly becoming a software game that requires automotive manufacturers to take an ecosystem approach.
Although the holiday gift-giving season may be over, Nvidia Corp. co-founder and Chief Executive Jensen Huang was in a very generous mood during his Monday keynote address at the CES consumer electronics show in Las Vegas. The leader in accelerated computing, which invented the graphics processing unit more than 25 years ago, still has an insatiable appetite for innovation.
Last week, I attended AWS re:Invent 2024 with 60,000 of my closest friends. We were there to catch up on the latest and greatest in the cloud, particularly AI. One of the more interesting sessions was on the topic of the “Internet of Agents” by Vijoy Pandey, SVP/GM of Outshift by Cisco. For those unfamiliar with Outshift, it’s an internal incubator at Cisco focused on emerging technology in agentic AI, quantum networking, and next-gen infrastructure.
‘Tis the season to ponder what to get that someone in your life who has everything. If you haven’t finished your Christmas shopping and have $249 to spend for a piece of technology about four inches wide, three-and-a-half inches high, and 1.3 inches thick, then Nvidia Corp. has the perfect gift. The tech giant introduced the Jetson Orin Nano Super Developer Kit this week. Though that’s a big name for such a small product, don’t be fooled. The latest innovation from Nvidia packs a big wallop in its little package.
No industry has more variables impacting customer service than airlines. Weather issues, mechanical problems, staffing, and other factors can delay or cancel flights. Bags can also get lost, prices can change, and planes can be oversold. This high level of unpredictability creates tension and customer service issues. Additionally, outdated systems, disconnected workflows, and limited self-service options have contributed to long wait times, customer frustration, and high operational costs.