I had been waiting for the 2026 edition of Zoom Communications Inc.‘s Perspectives, its recently held annual get-together for industry analysts, because I find Zoom to be the most interesting vendor in the communications business today. Though it has many competitors, its product roadmap has been markedly different.
For years, the National Football League offseason was a period defined by information asymmetry. While front offices sat behind “glass walls” in war rooms, armed with proprietary Next Gen Stats and sophisticated modeling tools, the average fan was left to navigate a fragmented landscape of mock drafts, cap calculators, PDF guides and Twitter rumors.
While security eyes are on the RSAC conference in San Francisco this week, the compute world is focused on KubeCon EU in Amsterdam. But the theme of artificial intelligence is the pervasive across both, as in enterprise information technology we’ve reached a point where “AI curiosity” has officially been replaced by “AI urgency.”
The RSAC cybersecurity conference is this week and for the last two years, the conversation at the event has revolved around generative artificial intelligence — that is, models we talk to, and they talked back and act as a copilot. At RSAC 2026, there has been a definite change in topic as the world has been shifting from conversational AI to agentic AI.
For years, the relationship between cybersecurity and business innovation has been a zero-sum game. Security teams were the “Department of No,” tasked with slowing down adoption to ensure safety. Given the business pressure to get artificial intelligence deployed, the security industry has been trying to flip this script by rethinking security along platform lines.