Arizona-based Liveops is a contact center-as-a-service (CCaaS) provider that provides agent services for several industries, including insurance, retail and health services. The company was launched 20 years ago in the gig economy and maintains a large work-from-home workforce with more than 25,000 independent agents who provide contact center services to businesses of all sizes. The company has grown rapidly and provides services to many name brand companies across the US.
Palo Alto Networks has announced what it calls Zero Trust Network Access (ZTNA) 2.0, which shifts the focus of ZTNA from the network to the application layer.
Implementing zero trust has been top of mind for security pros for the past couple of years. Pre-pandemic, the topic had been gaining momentum, but interest in it exploded as work from home increased, applications moved to the cloud and the IT environment got more complex. In many cases, networks became too complicated to secure with traditional tools.
Ransomware continues to plague organizations all over the world. The most common entry points of ransomware into enterprise IT environments are phishing emails, malicious links, and dubious websites, according to Veeam Software’s 2022 Ransomware Trends Report.
Data management and security practices are changing rapidly as data becomes fully distributed and fully situated in the cloud today.
Every organization is using hundreds of software-as-a-service (SaaS) apps—many that aren’t company approved. SaaS apps allow users to access them from anywhere at any time, boosting productivity and collaboration, which is why “shadow IT” has become one of the biggest headaches for corporate IT.
It’s a well known fact that there’s an overabundance of wireless devices in the U.S. hospital system. According to U.S. hospital data, there are on average 10 to 15 connected medical devices per patient and more than 350,000 Internet-connected devices in large hospitals.