The GITEX Global show kicked off this week in Dubai. For those unfamiliar with the event, it is the largest enterprise tech show in the world, with hundreds of thousands of attendees spanning 41 halls across two venues. I have been looking forward to this show as the 2023 edition of GITEX theme is “AI in everything,” and I was hoping to see some strong use cases for the technology.

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At GITEX 2023, Avaya brings generative AI to the future of customer experience