Zoom Communications Inc. has a variety of products, including meetings, contact center, front-line worker applications and others, but this week there’s a single theme that cut across the fully virtual Zoomtopia event: artificial intelligence. In fact, with that emphasis on how AI is expanding and enhancing Zoom’s conferencing and related services, they could have called the event ZoomtopAI.
It has been almost a year and a half since Cisco Systems Inc. acquired Splunk Inc. At the time, investors were happy because it was a good financial move. Cisco spent $28 billion and would get back about $4 billion a year in revenue that was accretive to profit margins. Splunk revenue is primarily subscription-based, which would accelerate Cisco’s march toward this model.
Palo Alto Networks Inc. today added more capabilities to its fast-growing Prisma SASE (Secure Access Service Edge) platform by leveraging AI to create what the company calls “a blueprint for the AI-ready enterprise.” The Secure Access Service Edge service delivers protection against AI-powered threats, data security that adapts to how information flows, and unified operations capable of intelligent scaling.
Artificial intelligence is at the heart of almost every part of an organization’s strategy, and that includes information technology operations. However, many organizations aren’t seeing clear business results. In fact, a recent MIT Study found that 95% of generative AI projects are failing. One of the big reasons for failure is that AI is being deployed in silos resulting in partial insights into the broader ecosystem.
The implementation of artificial intelligence generates wide-ranging effects throughout all industrial sectors through its generative capabilities and large language models together with autonomous systems and scientific discovery applications, but true AI capabilities have been hard to achieve because the foundation of the infrastructure needs a complete redesign.