Digital transformation isn’t something that happens in isolation. It affects the entire enterprise and, if not done correctly, can disrupt every company aspect.
The critical elements of digital transformation to keep in mind are customer experience, operational excellence, and innovation.
Every week, I have many calls and meetings—Zoom, Cisco Webex, Google Meet, Skype (believe it or not), and the dreaded Microsoft Teams. Whenever I get an invite for a Teams call, I wonder what will happen when I click the link.
RingCentral has broadened its collaboration platform through the acquisition of select assets from Hopin, an online audience engagement technology provider.
This acquisition includes Hopin’s flagship Events platform and Session product, signaling a strategic move by RingCentral to bring customers more dynamic, interactive video solutions through virtual events.
Cybersecurity and endpoint management company Tanium is broadening its portfolio with the launch of its digital employee experience (DEX) solution. The solution is part of Tanium’s converged endpoint management (XEM) platform, which allows IT teams to proactively measure and manage employees’ digital experiences with self-help capabilities, automated remediation, sentiment surveys, and notification features.
Cloud computing has impacted almost every part of the IT stack. Applications are built with composability in mind, compute has been disaggregated to improve agility, and security has evolved into a cloud-centric, AI-driven industry.