The cloud industry is currently undergoing a significant sea change. The term “cloud” has been used to describe public cloud services. Over the past few years, buyers’ attitudes toward cloud services have noticed a notable change, with private and hybrid deployments rising. This trend isn’t limited to communications; it has been seen more broadly.
Just in time for the 2024 season, the National Football League and Amazon Web Services Inc. continue to push the boundaries of artificial intelligence and machine learning in football. Through a partnership that began in 2017, the NFL has used AWS technology to improve player performance analysis, game strategies and fan experiences. Upcoming NFL games will showcase a new AI-powered tool, Tackle Probability, that analyzes and predicts the likelihood of a defender making a tackle in real time.
VMware by Broadcom‘s recent annual user event Explore in Las Vegas was like no other I can remember in recent history. The most notable change was the crowd size. Since acquiring VMware Inc., Broadcom Inc. has clarified that the focus is on the top 5,000 customers, which created a limited audience. That had a ripple effect on the event as the lack of audience created an Expo Hall that was a virtual ghost town, particularly for the sponsors.
Unlike previous VMware Explore/VMWorld events, which are typically filled with product announcements, this year’s VMware by Broadcom’s user event, Explore 2024, was very light on the news. The most notable announcement at the event in Las Vegas was the unveiling of VMware Cloud Foundation 9 and the company’s mission to be the leader in helping companies build out private clouds.
The communications artificial intelligence wars continue unabated as every unified communications-as-a-service and contact center-as-a-service vendor loads its products with new capabilities to one-up the competition. Today RingCentral Inc. added several new capabilities to RingCX, its AI-powered contact center solution. The California-based contact center solutions provider has added about 300 features to RingCX in the past quarter, bringing the total to more than 1,300.