It has been just under a decade since Amazon Web Services Inc. launched Amazon Connect, taking its own internal contact center-as-a-service solution and commercialized it. At the time, there were many doubts about whether it could succeed in a mature market with several established vendors. The company loaded Connect up with artificial intelligence features long before AI was cool, and a unique utilization-based pricing model to disrupt, and it rapidly gained traction.
Cisco Systems Inc.’s new Universal Quantum Switch introduced last week is a strong proof point regarding the network’s importance in scaling quantum. For information technology leaders, the key takeaway is that quantum is shifting from isolated computing hardware to an interconnected fabric, and Cisco has been positioning itself as the core quantum interconnect for whatever qubit technologies ultimately prevail.
Nvidia Corp. and Google LLC used the search giant’s annual Cloud Next event to deepen their long-running partnership, creating a full-stack “artificial intelligence factory” that integrates Google’s AI Hypercomputer infrastructure with Nvidia’s latest solutions, including Blackwell, open models and agentic and physical AI tooling. With this announcement, Google expands its distribution of Nvidia’s accelerated computing stack, while customers gain a faster, lower-risk path from AI experimentation to large-scale deployment.
The DP World Tour will become the first professional sports organization to use Amazon Leo as its official satellite connectivity partner, deploying low Earth orbit or LEO terminals at tournament venues starting in 2026. The network uses more than 3,000 LEO satellites to deliver high-speed internet to locations underserved — or completely unserved — by terrestrial infrastructure.
The 2026 edition of Adobe Summit this week marks a historic turning point for the software giant. It not only showcased the next frontier of “agentic artificial intelligence” but also served as the swan song for Shantanu Narayen, who delivered his final keynote as chief executive. Narayen, who has steered Adobe through the transition to the cloud and the birth of the digital experience category, used his final stage to outline a future in which AI doesn’t just assist humans — it performs work on their behalf.