At Cisco’s global user event, Cisco Live, held recently in Las Vegas, Cisco didn’t launch several new routers, switches, and security devices as is usually the case. Instead, the announcements were centered around platforms and cross-product integration to simplify operations while delivering more value.

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Cisco Live 2023: Cross-Product Integration

NVIDIA and Japanese telecommunications company SoftBank have partnered to create a platform for generative artificial intelligence (AI) and 5G/6G applications based on NVIDIA’s GH200 Grace Hopper Superchip.

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SoftBank and NVIDIA to Bring Generative AI to Telcos

Cisco Systems Inc. will hold its annual Cisco Live user event next week in Las Vegas as the networking giant is coming off an impressive quarter in which Chief Executive Chuck Robbins (pictured) set a more than positive outlook for the company.

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Cisco Live’s coming next week. Here’s a preview

Generative AI is impacting the role of customer service agents, challenging the belief that AI might make these roles redundant. Despite significant, recent advancements there are situations where generative AI falls short – which, paradoxically, makes customer service agents both less and more important.

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Understanding the Role of Generative AI in Modernizing Customer Experience

Graphics chip and artificial intelligence infrastructure provider Nvidia Corp. today used the Computex 2023 held in Taipei, Taiwan, to announce a reference workflow that uses its suite of technologies to advance the digitalization of the industrial manufacturing sector.

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Nvidia announces updates to the industrial metaverse