Cloud communications provider Dialpad Inc. has announced a number of new generative artificial intelligence features for its AI-powered Customer Intelligence Platform.

AI was the hot topic at the recent Enterprise Connect event and I certainly expect it to remain that way in the communications industry for the foreseeable future.

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Dialpad infuses more AI into its customer intelligence platform

Expense and asset management provider Tangoe recently released a report that takes a close look at the challenges associated with managing multi-cloud environments. The company partnered with CIO Magazine and Foundry and surveyed 200 IT decision makers at large enterprises.

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Tangoe Report: Complexity, Cost Eat Into Cloud Benefits

Load balancers have been a core part of application infrastructure since the mid-1990s. The load balancer, located between the application layer and network infrastructure, ensures high application performance and scalability, along with advanced capabilities that include security, visibility, automation and much more.

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VMware looks to disrupt the key load balancer market with a ‘better together’ story

I recently had the opportunity to visit Cisco Systems Inc.’s newly opened Atlanta office, and the space, similar to what the company did with its New York Penn1 location, has been designed for the needs of hybrid work, a huge topic of conversation at the recent Enterprise Connect 2023 event.

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Cisco’s new Atlanta offices aimed at addressing the workforce of the future

Earlier this year, the World Economic Forum (WEF) reported that there is a widening skills gap in cybersecurity. The article cites that in 2022, ISC found that 3.4M more skilled cybersecurity professionals are needed globally, which is more than 2x the gap in 2019.

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Fortinet Revamps its Certification to Address the Widening Cyber Security Skills Gap