October 2016 – Prepared by Zeus Kerravala

The Realities of WiFi TroubleshootingWi-Fi issue prevalence

  • Wi-Fi related issues are more commonly reported compared to other network issues. However, when a user reports a Wi-Fi problem, more often than not it is actually associated with other network-related issues.
    • Wi-Fi issues are slightly less prevalent in on-premises centrally managed networks.
    • Education industries (higher education and K-12 schools) have more prevalent Wi-Fi issues compared to general enterprise.

  • The most commonly reported Wi-Fi issues are
    • Wi-Fi association (40%)
    • Wi-Fi performance (23%)
    • General complaint related to Wi-Fi network (23%)
  • The most common root causes are Wi-Fi association, roaming, and related problems.
  • Improving Wi-Fi network association thus would likely eliminate a large portion of existing Wi-Fi complaints and problems.

Please log in to download:

Forgot your password? · Not a member yet? Please register!
Share This Post:
Insight and Influence Through Social Media
ZK Research: Home
RSS Feed
ZK Research is proudly powered by WordPress | Entries (RSS) | Comments (RSS) | Custom Theme by The Website Taylor