October 2012 – Prepared by Zeus Kerravala

The nature of work continues to evolve. Mobile work was once limited to laptop-carrying professionals working outside company offices. Today, worker mobility has expanded to encompass a much wider range of users. While the mobile professional remains an important group of mobile workers, they are hardly the only ones. Home-based workers and locations where multiple users share a single device, such as retail locations, are examples of the broadening definition of enterprise mobility.

This explosion in mobility and the increasing number of ways to connect with the corporate network has created an IT environment that is increasingly difficult to manage, and that leads to inconsistent user experience. Mobile WAN optimization can help overcome many of the challenges of running a distributed environment by improving the performance of critical enterprise applications, which lowers the cost of effectively supporting mobile workers and eliminates the need for many organizations to pursue expensive strategies and upgrades.

This report defines mobile WAN optimization and provides three case studies to highlight how this emerging technology can help IT achieve what previously appeared to be conflicting goals — balancing cost and performance. Each demonstrates how mobile WAN optimization leads to projects that have a fast payback, improve productivity and cut costs. The following three case studies highlight the impact mobile WAN optimization can have on organizations:

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