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Research Reports

Mobile WAN Optimization Helps Cut Costs and Avoid Upgrades

October 2012 // The nature of work continues to evolve. Mobile work was once limited to laptop-carrying professionals working outside […]

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Microsoft Lync Transforms Business Communications

September 2012 // Unified communications (UC) has been a market in the making for more than a decade, with a […]

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The Evolution of Unified Communications and the Essential Role of Specialty UC Middleware

October 2011 // The value proposition of unified communications (UC) is multifaceted. It has the potential to raise corporate productivity […]

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Cloud Services Maximize the Strategic Value of Business Video

August 2012 // Video technology has been around for the better part of two decades, but has never been a […]

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Collaboration Is the Next Game Changer in Customer Service

May 2012 // For most companies, customer service is a continually evolving process. Customer demands are always in flux and […]

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