Featured Report:

February 2018 - Prepared by Zeus Kerravala

Organizations of all sizes are looking for ways to create new customer experiences to distinguish themselves from their competition. Although such experiences may vary widely from industry to industry, there is one point of commonality—WiFi is at the heart of them. Consider the following examples:

  • Retailers are pushing mobile coupons to shoppers when they are in the store to drive up impulse purchases.
  • School systems are using tablets to create new, immersive forms of learning.
  • Hospitals are improving patient care by sending alerts from patient monitoring equipment directly to clinicians’ mobile devices.
  • Manufacturing companies are connecting equipment to a common network so the status of the machines can be monitored more closely.
  • Hotels are enabling customers to check in with their mobile phones and then use them as room keys.

WiFi has become so important that an organization’s ability to compete depends on it. Businesses that provide a great wireless experience are positioning themselves to break away from the competition; those that cannot do so will likely fall behind.


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After leading Riverbed for 16 years, co-founder and CEO Jerry Kennelly turns the reigns over to Paul Mountford.

In 2010, pop singer Katy Perry released a song called Firework. Some of its lyrics are: “Cause baby you’re a firework, come on show ’em what you’re worth, make ’em go oh, oh, oh.”  In addition to being one of my favorite Katy Perry songs, it’s always reminded me of the firework that was Riverbed and its charismatic and often outspoken CEO, Jerry Kennelly.

According to researchers, physicians will be able to triage a patient’s status and their need to be seen by monitoring the data generated by wearable devices and analyzed by an Artificial Intelligent (AI) system. Fo example, many patients may go to their doctor and have a high blood pressure at that visit prompting the doctor to monitor the blood pressure more closely. This has become common practice but has proven to be very difficult to get the patient to be compliant in performing this task. The reasons for this may include, the patient forgetting to take or document the blood pressure or a lack of education of the process. Monitoring a patient’s vital signs can be a critical part of the plan of care but it’s often a struggle to get patients to do it.

In office visits aren’t always the right answer, as a patient will often get “white coat syndrome” at the doctor. For example, the stress of being at the doctor can cause a patient to have abnormally high blood pressure so this must be considered. Because of this, a physician may ask the patient to go home and keep track of their vital signs but has been proven to be ineffective in the past for the reasons listed above.

For those who haven’t seen it, there’s a lot to love about the newest phone from Samsung. Whether it’s the new Infinity Display that seems to go on forever, the DEX docking station that turns your phone into a desktop computer, the incredible Virtual Reality experience, or the rapid wireless charging that replenishes your phone’s battery in minutes, it’s easy to see why the Samsung Galaxy S8 and 8+ will be two of the hottest devices this year.

I’ve admittedly had occasional dalliances with Samsung, yet I always come back to the Apple iPhone. While the rumors associated with the iPhone 8 sound incredible, It’s hard to argue with the growing belief that Samsung, with the Galaxy S8, has finally leapfrogged Apple— offering the best mobile phone on the market. In fact, after evaluating the Samsung Galaxy S8, Zach Epstein from BGR wrote that while he’s waiting for the iPhone 8 to be released, “Using my iPhone for the next 6 months is really going to suck.” (Click here for the full article).

Why do people stay with the iPhone instead of upgrading to a superior phone?

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