Cisco and Tropo Will Redefine Enterprise Collaboration
October 2015 -- Prepared by Zeus Kerravala
The unified communications (UC) industry is currently transitioning from a collection of standalone applications to a set of capabilities. More and more enterprises want to quickly integrate collaboration functions into business applications and processes. Using traditional development platforms can be a long, expensive process because racks of infrastructure need to be procured, installed and maintained to deliver the required functionality. This is one reason why communications-enabled applications are still in their infancy.