Posts Tagged ‘syndicated’

A Five9 survey shows customer service experience has overtaken price, product quality and all other factors as the top factor for customers when deciding with whom to do business.

The impact of digital transformation is far reaching and will impact almost every company in every industry vertical. Digital initiatives will also change the way customers interact with businesses. Companies that understand the new competitive dynamics and can adapt quickly, will thrive. Those that can’t will struggle to survive. 

Whether it’s customization, scale, or something else you’re after, sometimes public cloud doesn’t make sense.

Business and IT leaders are certainly feeling the pressure to help their organizations become digital. Agility needs to increase, but it’s no secret that legacy IT models simply can’t meet the needs of today’s fast-paced, constantly changing business environments. This is one reason why organizations have been embracing the cloud faster than ever.

Former Cisco CEO John Chambers remains busy with this mission to catch market transitions and change the world, this time with crickets and IoT.

Earlier this year, Cisco announced the man who turned it from a small router company into the world’s dominant network vendor, John Chambers, was exiting his post as executive chairman of the board and it turned the mothership fully over to Chuck Robbins. This raised the question: What has Chambers been up to? Retired?

At its Advanced Technology Fair, Cisco provided a glimpse of the near future by demonstrating how artificial intelligence can be used to improve meetings.

Artificial intelligence (AI) has come a long way in the past few years. What was once something only witnessed in science fiction has now become very real with AIs playing poker, telling us when to leave for the airport and letting us know what the weather will be like tomorrow. In the business world, AI has been used to improve cybersecurity and help contact center agents be smarter but it has yet to do is make workers more productive in any significant way but that will change soon.

Nov
16
2017

Cisco survey shows workers are ready for AI-enabled meetings.

In the “Iron Man” series, business tycoon Tony Stark had a virtual assistant named JARVIS (acronym of Just A Rather Very Intelligent System). JARVIS would notify Tony of appointments with Pepper Potts, pull up schematics of a super-secret weapon Stark Industries is working on, or remind him of things he may have forgotten, like Pepper’s birthday. The effectiveness of JARVIS in keeping Tony on track makes one wonder if people today would be ready for a JARVIS-like virtual assistant in the workplace.

Startup Nyansa adds machine learning to its Voyance user performance management tool, enabling it to provide proactive remediation advice.

Over the past decade, network management tools have evolved from being fault based to performance based. This has become a critical element in running infrastructure because faults don’t matter as much.

That might seem like a strange thing to say, but consider the fact that critical infrastructure such as switches, routers, Wi-Fi access points and servers are deployed in a way to protect against outages. Infrastructure is built so redundantly today that any hardware device can go down and its likely no one will notice.

Nvidia’s Holodeck shows how virtual and augmented reality can improve collaboration and speed up business decisions. Companies must get on board or be left behind.

Earlier this year, Nvidia unveiled its Holodeck. The product is a virtual world in which all of the laws of physics apply, so images cast shadows, objects experience gravity and objects act as they should.



Insight and Influence Through Social Media
ZK Research: Home
Google+
Twitter
LinkedIn
Facebook
RSS Feed
ZK Research is proudly powered by WordPress | Entries (RSS) | Comments (RSS) | Custom Theme by The Website Taylor