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Posts Tagged ‘Oracle’

Saying that multi-vendor UC is hard to deploy is as gross an understatement as saying the Yankees overpaid for Jacoby Ellsbury. In both cases it makes sense on paper and may work out OK in the short term, but over the long haul, both may not provide the original value that was sought out.

Unlike the Yankees, telecom managers now have some help with their problem, as this week Oracle announced the Oracle Enterprise Communications Broker, a product of the acquisition of Acme Packet made earlier this year. The Communications Broker is designed to act almost as a “Rosetta Stone” for the various UC vendors who claim to interoperate with one another, but only do so to a limited extent.

In its press release, Oracle cited a Frost & Sullivan data point that 69% of enterprises use multiple UC vendors. This may be true in the aggregate, but ZK Research shows that once you get into large enterprises, the number using multiple vendors is over 90%. Even organizations that try and standardize on a single vendor eventually wind up bringing in others.

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Oracle World 2013 finished up a couple of weeks ago, and I’ve had a bit of time to reflect on the event. On the Wednesday of the event I spoke at a luncheon hosted by the former Acme Packet Group, which was acquired by Oracle earlier this year. I hadn’t been to Oracle World in a number of years and I wasn’t sure what to expect given the fact that historically Oracle and communications went together about as well as Larry Ellison and Bill Gates.

However, things are changing and everyone is jockeying to move into other markets. That’s why Cisco sells servers and HP sells networking gear. Since Ellison chose to go watch his ship race rather than show up to his own keynote, I have no idea whether he was going to mention communications or not, but make no mistake, Oracle has moved into communications and is here to stay.

Much of the focus of the Acme Packet lunch was on SIP trunking, which was highlighted by a large customer of theirs that had recently migrated the company to all SIP trunks and talked about some of the best practices regarding the migration.

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