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AI World Conference & Expo · Boston, MA · December 11-13, 2017

Posts Tagged ‘oracle enterprise communications broker’

Saying that multi-vendor UC is hard to deploy is as gross an understatement as saying the Yankees overpaid for Jacoby Ellsbury. In both cases it makes sense on paper and may work out OK in the short term, but over the long haul, both may not provide the original value that was sought out.

Unlike the Yankees, telecom managers now have some help with their problem, as this week Oracle announced the Oracle Enterprise Communications Broker, a product of the acquisition of Acme Packet made earlier this year. The Communications Broker is designed to act almost as a “Rosetta Stone” for the various UC vendors who claim to interoperate with one another, but only do so to a limited extent.

In its press release, Oracle cited a Frost & Sullivan data point that 69% of enterprises use multiple UC vendors. This may be true in the aggregate, but ZK Research shows that once you get into large enterprises, the number using multiple vendors is over 90%. Even organizations that try and standardize on a single vendor eventually wind up bringing in others.



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