Posts Tagged ‘No Jitter’

With a focus on five key business and contact center areas, Avaya launches A.I.Connect with seven initial partners.

The concept of leveraging developers for product innovation is certainly not a new one, particularly for Avaya, which launched its DevConnect program in 2004. In so doing, it brought one of the first, if not the first, formal UC developer program. This week Avaya is at it again, taking its expertise in developer programs and applying it to the area of artificial intelligence (AI) with the launch of A.I.Connect, a DevConnect sister program.

ServiceNow survey results shed light on the state of machine learning in business.

Earlier this month ServiceNow released the results of a survey it ran to better understand the state of machine learning in businesses today. The survey questioned 500 CIOs across 11 countries and 25 industries, providing a broad brush on the opinions of machine learning (ML). Let’s take a look at some of the more interesting findings from the survey.

Its Business Journeys service can help organizations make the leap to digital.

A couple of weeks ago, I was talking to a group of IT leaders on the topic of digital transformation. One of the questions I received was one I often get: How does one know where to start? It’s certainly a fair question.

Conceptually, it’s easy to understand why a business must become a digital one. However, it’s unlikely that companies have the right resources or staff to go from zero to Amazon overnight. My advice is always to be much more methodical about it, applying digital technologies in a series of small “chip shots” instead of a big, scary moon shot. I also recommend finding the processes with the most human or technical latency in them, as this is where digital transformation will have the biggest impact.

BroadSoft’s good for Cisco, and Cisco’s good for BroadSoft — which means the deal is likely good for customers.

As mentioned elsewhere on No Jitter this morning, BroadSoft’s annual Connections event started off with a bang when it was announced that Cisco was acquiring the company for about $1.9 billion, making it one of Cisco’s biggest acquisitions to date, alongside its Sourcefire acquisition in 2013 and AppDynamics acquisition earlier this year. I talked with a number of financial analysts about this deal and one point many agree on is that the price seemed relatively low given BroadSoft’s current revenue ($380 million in 2017, $431 million in 2018), growth expectations (12%), and profitability (76% gross margin; 15% operating margin).

This acquisition adds real-time streaming view to application intelligence Cisco earlier gained with AppDynamics buy.

Cisco this week announced its intent to acquire Perspica, a machine learning vendor — the second of this sort of acquisition this year (not to mention its 200th overall).

Earlier this year Cisco dropped a hefty $3.7 billion to purchase AppDynamics, paying a significant premium over the application performance vendor’s pending IPO price. AppD, as it’s better known as, gave Cisco a view of user experience through the lens of applications. Prior to the acquisition, Cisco had to infer how apps were performing through data generated by its security, networking, and data center products. AppD gave Cisco badly needed application intelligence, arguably enabling it to deliver the first true end-to-end monitoring and analytics platform.

The application that pioneered messaging, AOL Instant Messenger (AIM), will be shut down by end of year.

As we age, there are seminal moments that happen that close a chapter of our youth and remind us of how the world has changed. For example, Leonard Nimoy’s passing is a reminder that anything related to Star Trek, The Original Series is coming to an end. Recently, my youngest child got his driver’s license, meaning that I’m staring empty nest syndrome in the face, ending the child raising portion of my life.

Opens early access program for virtual reality platform for collaborative work

Nvidia, the leader in graphical processing units (GPUs), has opened an early access program for its Holodeck collaboration platform introduced earlier this year.

Developers, engineers, or anyone else who would like to use the advanced platform merely need to apply for early access and then, when approved, download it and provide feedback, announced Nvidia at its GPU Technology Conference (GTC) for European developers taking place this week in Munich.



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