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Posts Tagged ‘No Jitter’

Cisco Umbrella’s ease of deployment combined
with openness and analytics should make it
appealing to a large number of organizations.

The cloud is now a way of life. It’s possible for many users to spend their entire day using cloud applications. Email, social networking, expense management, CRM systems, file sharing applications, the Microsoft Office suite, unified communications, and anything else a worker might need on the daily is available from the cloud. It’s not just the number of cloud services in the market that has grown, but also the use of them. Many organizations I’ve interviewed have told me that cloud usage has doubled in the past two or three years, making it easily the fastest growing part of IT today.

Why is cloud adoption so strong? The answer is that it fits our workforce better than traditional, on-premises applications. What I mean by that is that when workers were in the office at a fixed location, static applications were fine. But workers are now more distributed and work from everywhere, and cloud-based services are much easier to deliver to a mobile workforce so it’s the delivery model that suits workers best.

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Adds enterprise-focused private cloud to ‘Powered By’
hosted and Zang pure-cloud options.

People love having options depending on their preferences or environment. Patriots QB Tom Brady always has a second play to run if his primary one isn’t going to work, I drive either my pick-up truck or car depending on where I’m going, and my kid likes to play some video games on Xbox and others on PlayStation.

When it comes to cloud communications, businesses are no different. Small organizations have different needs than large enterprises. A company that has a 10-year-old platform would be more open to a rip and replace than one that has a two-year-old system. Companies in regulated industries have more stringent security requirements than ones in verticals that don’t have the same compliance mandates. The fact is that no two businesses are the same, and their cloud needs will be different.

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It’s the combination of the cloud, hardware
and software that makes Spark unique.

By now you know that Cisco held an event in San Francisco last week to dazzle and make us “ooh and ahh” with its shiny new toy – the Spark Board.

I won’t go into much detail on the specifics of the board, as No Jitter editor Michelle Burbick did a nice job of that in this post (see also, “Cisco Pushes Into Immersive Group Collaboration” and “Sparking Thoughts on Cisco Spark“).

The Spark Board has a strong value proposition as it can replace all of the other technology typically found in meeting spaces today; the conference room phone, video endpoint, PC under the desk, display on the wall and the myriad of cables can all be replaced with a single Spark Board. The touch interface combined with 4K display and unique VoiceTrack audio system for speaker tracking will raise the level of meeting effectiveness as some of the traditional pain points, like having to take pictures of a white board or having to figure out how to get a PowerPoint from someone’s laptop to the display, will no longer be there.

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Crippled Avaya needs to become better, stronger,
faster — just like TV’s iconic bionic man.

Remember the TV show “The “Six Million Dollar Man”? It started with intelligence director Oscar Goldman talking about how a $6 million investment could make former astronaut Steve Austin “better” than he had been before being crippled — better, strong, faster. Avaya is going through something similar, except we can plunk three more zeros onto the price tag.

Avaya needs to be better, stronger, and faster for sure, but it couldn’t do that with $6 billion in debt hanging over its head, as previously discussed on No Jitter. So for the past several months, the company has been trying to sell off different business units to pay off at least part of the debt. As No Jitter Editor Beth Schultz pointed out in yesterday’s news post, the company has $600 million in debt due this October. While it might have been able to hold off bankruptcy until at least 2018 when more would come due, it opted to go into Chapter 11 now.

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The ability to resell a pure cloud solution
managed by Zang is something that has been
largely missing from Avaya partners’ toolkits.

[Editor’s note: For breaking news on Avaya’s financial situation and bankruptcy filing, see “Avaya Ends Speculation, Files for Bankruptcy Protection.”]

About a year ago at Enterprise Connect 2016, Avaya rolled out its Zang cloud CPaaS (communication platform as a service) solution and simultaneously announced Zang Spaces, a team collaboration tool built on the Zang Cloud (see, “Avaya Steps Up its Platform Game“). Since then, even as the parent company scrambles to fend off going into bankruptcy, it appears the folks over at Zang have been zinging along with development efforts as it now offers a UCaaS solution called Zang Office.

Zang Office is a designed to be an affordable, cloud-based phone service that is easy to set up and has features required for companies with fewer than 250 users today, scaling to 1,000 users in the near future. Customers can sign up online and choose from one of three packages: Basic, meant for shared spaces such as lobbies and conference rooms; Standard, targeted towards a typical, in-office user; and Power, designed to meet the needs of power users and remote users.

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