Enterprise Connect, the industry’s largest and best show dedicated to Unified Communications and all things collaboration, kicks off next week in Orlando, Florida. I’m expecting to see the typical themes: interoperability, cloud, video and Cisco versus Microsoft. Another theme I’m expecting to see become a bigger topic is “Big Data” for Unified Communications.
Big data has been a hot topic across IT for a number of years now as business leaders look to better use the massive amounts of data collected. Now, the data itself doesn’t solve problems; rather it’s the analytics and processing to actually understand what the data means that has the value. I believe the communications industry can benefit from the “big data” trend, particularly when it comes to accelerating the deployment of UC.
After all these years, the complexity of migrating to IP-based systems sill plagues many businesses, slowing down the rate of deployment. This is why my research shows that although more than 80% of businesses have started a UC deployment, less than 15% have actually completed the deployment.