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Posts Tagged ‘disaster recovery’

According to much of what I hear and read, we’re on the precipice of everything moving to the cloud. Why should an IT or business leader care? Lower cost – check, got that, better mobility – got that too. Anything else? There is another element of cloud though that tends to fly under the radar and that is the benefit to a company’s disaster recovery plan.

As a former IT person, one who was heavily involved in disaster planning, I know how challenging it is to put a good disaster recovery plan together. In fact, I often joke about that fact that everyone is an expert in backing up data but restoring it is where the challenge comes from. However, even the best companies with dedicated IT teams struggle to get to a recovery point objective of 24 hours. Think about that. One day of outage before things are brought back up. It doesn’t seem too bad, but who knows what can happen in a day? If you’re in financial services and the market moves quickly, that one day could cost more than the rest of the year. A small business that misses out on delivering a big order could damage its reputation. A school system being unavailable during exams could have significant ramifications as well.

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Yesterday I took some time out of my Enterprise Connect schedule and headed to New York to participate in a cloud event held by Navisite, a leading provider of cloud services. The theme of the event was “Cloud: Beyond ROI,” which I thought was a good topic of conversation for anyone considering the cloud.

Much of what I often hear around the value of cloud is cost-related – pay by glass, it’s cheaper than traditional computing, moving CapEx dollar to OpEx dollars, meaning the value of the cloud is that it’s a cheaper version of what it is replacing. Nothing fundamentally changes, but costs go down.

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IT executives looking to maximize their UC investments or searching for a way to gain budget approval should make UC a core component of a company’s business continuity and disaster recovery plans.

When I interview current or potential deployers of UC, the conversation typically focuses on cost savings and how to measure productivity gains. However, one thing that does not get brought up often enough is how organizations can use UC as a way to ensure continuous communications in the event of a disaster.

Organizations that haven’t been through a disaster tend to only think about the ones that gain national attention such as hurricane Katrina or 9/11. However, the majority of disasters occurs with very little media attention and can be just as harmful. For example, one enterprise I recently dealt with had a chemical truck spill directly in front of the building so workers were not allowed in the building. This meant none of the workers were able to get into the location even though there was no problem with the physical location; it was more of an access problem.

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