ServiceNow survey results shed light on the state of machine learning in business.

Earlier this month ServiceNow released the results of a survey it ran to better understand the state of machine learning in businesses today. The survey questioned 500 CIOs across 11 countries and 25 industries, providing a broad brush on the opinions of machine learning (ML). Let’s take a look at some of the more interesting findings from the survey.

Cisco MDS 9123T FC switch with integrated telemetry helps customers analyze SAN operations better, remediate problems faster and proactively handle storage issues.

Fiber Channel (FC) storage networks have always been somewhat of a black box. Servers and storage devices are plugged in, and things magically seem to work.

For the most part, storage-area networks (SANs) are reliable and perform well – and they better because the applications that rely of FC-SANs are typically the most important ones in the company. But what happens when things aren’t working? A poorly performing SAN might mean that the database with critical customer information isn’t available or financial records can’t be pulled up.

Tempered Networks makes it easy for non-networking professionals to instantly create their own secure overlay networks, eliminating the need for network operations to be involved.

Remember when Bring Your Own Device (BYOD) was all the rage? That’s the concept of workers being able to bring their own mobile phones and tablets into the workplace and use them for business-related functions.

That quickly evolved into bring your own applications, where workers or lines of business would go get their own apps via the cloud.

Its Business Journeys service can help organizations make the leap to digital.

A couple of weeks ago, I was talking to a group of IT leaders on the topic of digital transformation. One of the questions I received was one I often get: How does one know where to start? It’s certainly a fair question.

Conceptually, it’s easy to understand why a business must become a digital one. However, it’s unlikely that companies have the right resources or staff to go from zero to Amazon overnight. My advice is always to be much more methodical about it, applying digital technologies in a series of small “chip shots” instead of a big, scary moon shot. I also recommend finding the processes with the most human or technical latency in them, as this is where digital transformation will have the biggest impact.

The Cisco-Google hybrid cloud solution can help businesses connect on-premises data centers to Google Cloud Platform.

There should be no question that for most organizations, hybrid clouds are the way of the future. My research shows that over 80 percent of organizations either use or plant to use a hybrid cloud strategy, so it’s coming and coming fast.

However, the path to hybrid clouds won’t be the same for all companies. Some will be aggressive and migrate to a cloud-native strategy today. Others will be more conservative and will “lift and shift” a few applications at a time before rewriting them. There’s no right answer when it comes to creating a hybrid cloud world; the key is to get there.

Device Layer provides the health status of network devices, enabling network operations teams to deliver better application and service performance.

Understanding user experience is becoming critically important to the success of all companies. I’ve interviewed dozens of business leaders on their digital transformation initiatives, and I can sort them into two larger buckets: increasing workforce productivity and improving customer experience.

Those may seem somewhat unrelated, other than they used digital technologies, but there is another point of commonality and it’s that applications play a key role.

BroadSoft’s good for Cisco, and Cisco’s good for BroadSoft — which means the deal is likely good for customers.

As mentioned elsewhere on No Jitter this morning, BroadSoft’s annual Connections event started off with a bang when it was announced that Cisco was acquiring the company for about $1.9 billion, making it one of Cisco’s biggest acquisitions to date, alongside its Sourcefire acquisition in 2013 and AppDynamics acquisition earlier this year. I talked with a number of financial analysts about this deal and one point many agree on is that the price seemed relatively low given BroadSoft’s current revenue ($380 million in 2017, $431 million in 2018), growth expectations (12%), and profitability (76% gross margin; 15% operating margin).



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