New line targets more than just voice calling to support
varied use cases, including Internet of Things.
With mobile phones becoming ubiquitous at work, an increasingly pertinent question is, “Can anything save the desk phone?” Unify may be on to an answer with a line of phones introduced today.
Unify designed the new OpenScape Desk Phone CP family with a couple of assumptions in mind — both of which I believe are true. The first is that employees will continue working from office spaces, if not every day at least part of the time. The second is that when workers are in the office they prefer using desk phones if convenient.
On this latter assumption, what that means is a worker who needs to place an outbound call while sitting at a shared workspace will opt to dial from the desk phone rather than another option. However, that same user will not do the same for inbound calls because doing so is too much work — having to hand out the temporary number of the day or set up call forwarding from a mobile device to the desk phone. The desk phone likely offers better call quality, but easy peasy lemon squeezy will trump that every time.