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AI World Conference & Expo · Boston, MA · December 11-13, 2017

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‘A View From the Field’

For those who haven’t seen it, there’s a lot to love about the newest phone from Samsung. Whether it’s the new Infinity Display that seems to go on forever, the DEX docking station that turns your phone into a desktop computer, the incredible Virtual Reality experience, or the rapid wireless charging that replenishes your phone’s battery in minutes, it’s easy to see why the Samsung Galaxy S8 and 8+ will be two of the hottest devices this year.

I’ve admittedly had occasional dalliances with Samsung, yet I always come back to the Apple iPhone. While the rumors associated with the iPhone 8 sound incredible, It’s hard to argue with the growing belief that Samsung, with the Galaxy S8, has finally leapfrogged Apple— offering the best mobile phone on the market. In fact, after evaluating the Samsung Galaxy S8, Zach Epstein from BGR wrote that while he’s waiting for the iPhone 8 to be released, “Using my iPhone for the next 6 months is really going to suck.” (Click here for the full article).

Why do people stay with the iPhone instead of upgrading to a superior phone?

I love ice cream, especially soft serve ice cream. Traditionally there wasn’t much variation in soft serve ice cream. It was available in three flavors, chocolate, vanilla, and twist. You could change it up a bit by adding chocolate or rainbow sprinkles, but all in all it was pretty straightforward ordering your ice cream. Recently I’ve found ice cream stands offering flavored soft serve. They pour vanilla into a dish, add flavoring and color, and put the mix through a dispenser to create a host of new flavor options. My personal favorite is coconut soft serve with chocolate sprinkles. Yum!

I tell you this story about ice cream because like soft serve, many enterprises believe that there are only three flavors of cloud communications—public cloud, private cloud or hybrid. Pull the lever on the left of the Cloud dispensing machine, and you get private cloud, which usually consists of a customer building their own data center(s) and hosting a communications solution with purchased licenses. Pull the lever on the right, and you’ve got public cloud, typically a communications service managed by a third party, delivered over the public internet in a subscription model. When you use the middle dispenser, a hybrid cloud blends the two solutions together.



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