Archive for January 2012

Sometime in the past month Brocade stealthily launched a community forum ( for its ADX Application Delivery Controller (ADC).  The Brocade forum will be powered with Brocade’s OpenScript Programming Engine, which is a PERL-based scripting interface to allow Brocade ADX administrators to create custom functionality for its service provider customer base.  

The use of PERL is a good decision for Brocade as it’s well adopted in service provider environments today so the barrier to entry should be fairly low.  As powerful as PERL is though, the real leverage with this announcement will be from the OpenScript Community.  

The community allows Brocade administrators to ask each other questions, share scripts and collaborate with one another.  In essence the community site facilitates conversations and collaboration between customers that have deployed ADX.  If executed on correctly, the community can create value for all Brocade customers. 


Avaya has laid the groundwork to use mobility as its leverage point–but now it needs to be consistent with this and become the UC vendor that pushes the “mobile first” story.

Today Avaya announced the first significant enhancement to its Flare product since the product launched. However, this announcement had nothing to do with the hardware but instead announced the availability of the Flare Communicator software for iPads. Considering Avaya has its own hardware platform, one has to ask, is this a good move for Avaya, or one that spells doom for the “Avaya Desktop Video Device with Flare Experience”? I actually think this is a good thing for the video device and Avaya overall.

Since its release, the Avaya Desktop Video Device has been incorrectly compared to a tablet computer and comments have been made like “Why would anyone pay that much [between $1,000-$2,000] for a tablet!?”. Well the answer is, it’s not a tablet. It’s meant to be a portable desktop device that can take the place of the phone, speakerphone and a display. It’s something to use in the office more than when sitting on a plane.

In 2012, look for the Unified Communications (UC) industry to finally evolve away from using terms like “calls” and “trunks” and replace it with the concept of a “session.” I believe this to be an important step on the road to more pervasive UC deployments, particularly mobile UC.

Why do I believe that? The first step in believing this is to understand what a session is. With voice over IP (VoIP) and UC, the industry uses terms like “calls” to discuss the features in a UC solution. However, this term is a throwback to legacy communications and is used to make new UC solutions look like an old PBX. It reminds me of when I was in college taking a software development class and the lab instructor referred to lines of codes as “job cards.” There were no cards, just lines of code. Similarly today, we aren’t making calls in an all IP world.

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